Great Expectations: Board Management and Relations

available for delivery in person and by webinar

If you’d like to attend this course by webinar,  click here for Shelagh’s Eventbrite page to check for the next scheduled offering. If you’re planning professional development for your colleagues or association and would like Shelagh to tailor this presentation for your group, click here to drop Shelagh a note.

This course

Just as expectations of boards and their members are high, your contributions to the board’s success are also held to a high standard. You need to communicate effectively and produce quality meeting packages. You also need to navigate sensitive situations and maintain confidentiality.

While reporting structures vary, you’re likely accountable to a number of stakeholders. You’re constantly collaborating with directors, C-level colleagues and their EAs, and so relationship management skills are key to your success.

Technical skills aside, it’s your emotional and cultural intelligence that help you secure deliverables, produce relevant meeting packages in a timely manner and gain stakeholders’ respect.

We’ll look at relationships and expectations, and getting the job done through influence rather than authority. We’ll also focus on establishing and maintaining credibility, trust and confidence through the quality of your communications, meetings and board packages.

Key learning points
  1. Expectations of boards and those who support them: assessing your own stakeholder relations
  2. Communications with the board and management
  3. Managing relations and expectations


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