Exceptional EA


Does it sometimes feel as though you’re on a never-ending treadmill?

You’re in demand Do you find yourself recording a meeting one day and then spending the rest of the week working through competing demands before you even think about polishing those minutes?   Or is your primary challenge one of…

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A gift and some thoughts from Shelagh on Admin Professionals Day 2021

How I feel about this annual tradition It’s no secret. Those who’ve been following Exceptional EA since I launched this website in 2013 will know that I’ve long encouraged a shift away from well intended cards, flowers and lunches to…

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Admin. Professionals’ Day 2020

Whether you’re reading this in a country where Administrative Professionals’ Day is observed, or somewhere else, give yourself – and your counterparts – a round of applause. From conversations and correspondence with assistants on different continents, and your contributions to my…

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A thought for your day, with my good wishes … Just trust yourself; then you will know how to live. – Johann Wolfgang von Gothe

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