Reading through the results of my latest Weekend Poll on performance management got me thinking about the flip side to receiving feedback.
If you’ve already read the results, you’ll have seen the positive news: almost 60% of respondents reported having received performance evaluations within the past year. Another 10% reported that they’d been in their roles less than a year and wouldn’t yet have expected an evaluation.
I think it’s worth noting that more than two out of every three respondents (67%) reported having been surprised by feedback provided them as the result of an evaluation. While these were happy surprises for 44% of respondents, one of the principles of performance management is that there shouldn’t be any surprises at these formal meetings.
That’s where informal feedback comes in. It not only eliminates inappropriate surprises; it keeps the lines of communication open. 60% of respondents found it just as useful as formal feedback, and 32% of you found it even more useful. Yet, only 45% of the admin. professionals who took part in last weekend’s poll reported receiving informal feedback on a regular basis.
Hmm. If less than half of you receive informal feedback on a regular basis, I thought, how often are you asked to give your own feedback, or to discuss your thoughts on how things are progressing? I’ve asked readers in Past Weekend Polls about career satisfaction, but we’ve not touched yet on whether you’ve been asked such questions by your employer.
This leads us to the focus of this weekend’s poll:
When’s the last time your employer asked about your job satisfaction?
Please take a couple of minutes to complete the poll below. As always, I look forward to hearing what you have to say and will publish results on Tuesday.