Communicating remotely? Tips on TEAMS

Are you or some of your colleagues working remotely and sorting out how best to communicate? Have you heard of others using MS Teams software, but you’re not sure how to get your colleagues (or yourself) started?

Meet Mary Johnson, FEPAA

Johnson_MaryCommunications are key in the workplace, and all the more amidst this global COVID-19 pandemic.

Mary Johnson knows this. Living in Aylburton, Gloucestershire, Mary works at AECOM, known as “ the world’s premier infrastructure firm, delivering professional services throughout the project lifecycle”.

Mary is an EA. Her job title – EA to Head of Rail EMEA; Business Lead Aviation UK & I; Director, Technical Excellence, EMEA – may give you some sense of the scope of her role.

Mary and a colleague took the initiative to develop a Quick Start Guide  for colleagues preparing to use Microsoft Teams. Teams is a collaborative platform, an app you can use on your desktop as well as other hardware.  The app is included in the Office 365 package.

Stepping up to the plate in challenging times

What Mary did next is equally impressive. In a social media group to which we both belong, she offered to share the guide she and her colleague created. I got in touch, and Mary readily agreed that I could share their guide with you.


Mary also identified, in our social media group, other publicly available guides that assistants and their colleagues may find helpful.

Do your homework

Here’s a sampling of just some of the Microsoft Teams resources I found online. This is not intended as an endorsement of any particular guide or organisation publishing such guides. As with anything, do your homework, and – even though they’re likely overloaded – check in with your IT colleagues for guidance.


Click here for a Quick Start Guide to Teams, created by Mary and her colleague

More in Shelagh’s series on assistants in the time of COVID-19

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.