A Few Words from Clients, Fellow Trainers

Shelagh speaks to and connects with her audiences. Here’s just some of the feedback on her presentations.18_6002 APC Florida Copyright Shelagh Donnelly

From the Managing Director of the Barbados Stock Exchange (BSE)

“We sincerely appreciate the time you took out of your busy schedule to join us and thank you for sharing your insights and expertise with our attendees.

… Attendees noted that the overall quality and delivery of your presentation was very good, noting that you were both very engaging and extremely informative.”

– Marlon Yarde, Managing Director, Barbados Stock Exchange (BSE)

From England’s Ruth Oxall:

“Thank you Shelagh, an ‘exceptional’ presentation with lots of great messages to put into action back in the office. I have related to your topics and have some new goals now.”

– Ruth Boxall, Executive Assistant, Bristol, England

From America’s Stephanie Bergsieker:

“Shelagh is very knowledgeable about the administrative assistant profession and an excellent educator. I cannot say enough wonderful things about her!

… Thank you Shelagh for your sharing your knowledge and insight on our wonderfully challenging profession!”

–  Stephanie Bergsieker, Executive Assistant, Melbourne, Florida

From Scotland’s Kelly McAulay:

“It was a pleasure to finally meet Shelagh and see her present at the EPAA Fellows Day in Manchester.

Shelagh’s presentation was well structured and delivered, a good balance between theory and practical application exploring the competencies, capabilities and activities that strategic EAs undertake.

I have attended many training courses and heard many speakers over my career and I was more than delighted to have invested my time listening to Shelagh – totally on point and I would definitely recommend her content and presentation style.”

 – Kelly McAulay, Executive Support Manager, William Grant & Sons

From Canada’s Margo Baptista:

“Shelagh and I have been colleagues in the Canadian post-secondary sector for many years. She is a champion for professional development and for the advancement of both administrative and governance professionals in the sector. Throughout her career, she has presented on topics ranging from preparing minutes to professional development planning, working with the executive team and using web portals, to best practices in board recruitment, assessment, orientation and education. I have personally attended and benefited from many of Shelagh’s presentations at national and international peer conferences. In all cases, she provides wise counsel and practical strategies that each of us can use in our institutions and organizations.

… She has earned the respect of colleagues at home, across the country, south of the border, and around the world.”

–  Margo Baptista, University Secretary (retired), MacEwan University

From the UK’s Victoria Darragh:

“EPAA UK worked with Shelagh as our keynote trainer at one of our training days for members. It was a delight to work with Shelagh, from start to finish.

She has a huge wealth of experience from being an EA professional herself, and she is also a brilliant trainer. Shelagh tailored her content by making considerable effort to learn more about the UK market, and ensured that her training aligned with UK culture and working practices. This endeared her to our audiences even more and was very much appreciated. She ensured that, prior to the event, she connected with as much of our audience as she was able to. This again meant that she met, to a very high standard, what was required for this training event.

I cannot recommend working with Shelagh enough, and she would be a strong addition to any speaker or trainer lineup. In fact, I would urge more Executives and bosses to hear Shelagh speak about the profession; they might then be able to work with their Assistants more effectively.”

–  Victoria Darragh, Founder, EPAA – The Executive & Personal Assistants Association

From America’s Bonnie Low-Kramen:

“Shelagh is engaging, funny, and oh so knowledgeable about most everything having to do with the administrative professionals of the world. We are all very fortunate to have her as an important and caring resource.”

– Bonnie Low-Kramen, international trainer and speaker; author, Be the Ultimate Assistant

From England’s Sharon Schulz:

“Evolution is inevitable! I feel prepared for the future world of being an EA/VA, having gained invaluable knowledge in today’s EPAA workshop. Thank you, Shelagh!”

 – Sharon Schulz, international Virtual Personal Assistant, Leicester, England

From Dubai and South Africa’s Anel Martin:

“Shelagh is a very well respected figure in the administration profession globally, who has successfully harnessed her network to showcase and highlight the careers of others and provides incredible content on her blog. She has grown a community around her and the Exceptional EA brand.

I had the privilege of sharing the stage with her at a recent event in the US and can honestly say that I found her session very informative and engaging. She has a brilliant sense of humour and is fun to watch.”

– Anel Martin, Anel Martin Training PTY

From England’s April Pardoe: 

“Shelagh is a very engaging and interesting speaker. I found her presentation to be informative and entertaining. Shelagh is very supportive and knowledgeable about the PA career and its intricacies. She is very approachable and friendly.”

– April Pardoe, Executive PA (Personal Assistant), Northampton, England

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