You can find me speaking in front of and with assistants as well as leaders, in various sectors and countries.
ONE THING YOU WON’T SEE IS ME delivering training from BEHIND A LECTERN.
There are two reasons for this. I’m invested in connecting with and positively impacting the people in the room, whether we’re together in person or engaging over screens. As well, I know my stuff. Have a look at a sampling of what clients have to say.

Shelagh Donnelly
authentic informed inspiring
keynotes, workshops, onsite, virtual conference, employee, association events
what i do
I help individuals, teams and organizations thrive. I draw on C-Suite experience, leadership roles and governance expertise to deliver learning experiences that resonate with EAs and other assistants, and with leaders.
I inspire and equip people to elevate and amplify skills, adaptability and performance/impacts.
As we collaborate to plan the training and identify the outcomes you’re after, you can expect me to ask questions and listen closely. I absorb the information you provide, conduct my own research and draw on my extensive experience in order to develop customized training tailored to your priorities.
KEYNOTES AND OTHER TRAINING
Click here for a look at keynotes and other training I deliver.
CREDIBILITY BORNE OF EXPERIENCE
There’s another reason audiences and I connect. I bring credibility and clarity earned over the course of almost three decades in the assistant career, most of it contributing in close collaboration with C-level leaders. In the corporate world, I led my own small and impactful division and was a software trainer. In both the corporate world and public sector, I led teams and also initiated and facilitated strategically driven professional development events.
I spent the last decade of my office career as a governance professional, which afforded tremendous learning opportunities and access to some incredible minds and strategists. Active in Canadian and American governance professional associations, I chaired a national board of directors.
I was not, however, a lifer in the C-Suite. After stepping away from the career when we began our family, I rebooted my assistant career a few years later … at the very bottom of the ladder, in a smaller city with fewer opportunities. I knew I was fortunate to have secured an “on call” position, filling in when other assistants were away for a day or for extended leaves.
I understand both sides of employee:employer conversations, and work with assistants and with leaders. When individuals thrive, their organizations thrive.
Whether you’re planning onsite training, a conference, retreat or webinar, you have important decisions to make. I’m here to help you meet your training needs, and thank you for investing your time in exploring the breadth of training solutions I deliver. Your eyes on this page are a reflection of the care you take in planning your event, and it’s my goal to maximize the time we spend together to ensure you and your participants have a successful event.
Helping you and your participants thrive: what you can expect from me
Whatever the scale or nature of your event, I care about reaching people with relevant, pragmatic and inspiring training.
Customized training to support your goals
In addition to leveraging my own experience and expertise, I pay attention to emerging issues and practices. I make time to understand your specific needs and you can count on me to pose questions. I do this to supplement the research I’ll do to understand your audience as well as your organization and sector.
Once we commit to one another, I get to work weaving and then delivering content- and image-rich education, stories and insights into a presentation tailored to your audience.
Some resources for you
- About Shelagh – click here for Shelagh’s bio
- Shelagh’s keynote presentations – click here for more information
- Shelagh’s presentations – please refer to the drop-down menus under “For Event Planners”
- Contact Shelagh to discuss training needs – click here
- Shelagh’s clients – click here for a sampling of Shelagh’s clients; full client list available upon request
- References: What assistants and other clients have to say – click here
Drop me an email at exceptionaleas@gmail.com – or click here to begin our conversation online

Available in person and virtually
I’m flexible, and happy to present in person or virtually – whatever works best for you.
If you’d like to discuss having me deliver a customized keynote or training session, or would like to chat other professional development options, please click here to send me an email or click here to connect through my convenient online contact form.
Click here for feedback from audience members, clients and more