available for delivery in person and by webinar

If you’d like to attend this course by webinar,  click here for Shelagh’s Eventbrite page to check for the next scheduled offering. If you’re planning professional development for your colleagues or association and would like Shelagh to tailor this presentation for your group, click here to drop Shelagh a note.

This course

The year 2020 will go down in history not only for the scale of the COVID-19 pandemic, but also for its economic and social impacts. Plans, schedules and lives were disrupted. Assistants and employers everywhere had to quickly adapt. We’ll look at how individuals and communities nurtured personal resilience, and the role that business continuity planning (BCP) plays in organisational resilience.

This time of unparalleled shifts in how we live and work will have ongoing ramifications. Assistants and employers around the globe are facing new norms that have yet to be fully defined. Employers face  uncertainties. In the face of financial and operational challenges, they’re also having to reassess payrolls, meeting and travel practices, and brick and mortar requirements.

Shelagh will walk you through implications on a macro level before shifting the focus to a micro level. She’ll challenge and encourage you to focus on resilience, effective communications, and how you add value as you move forward in your career.

Key learning points

1. How negotiation skills impact your career and capacity to add value

2. The art of negotiation: what it does and does not represent

3. From artform to skills: strategies and skills you can hone to support effective negotiations