Assertive Communications for Influence and Professional Progress
Your role requires you to communicate graciously with many people, with clarity and conviction. On any given day, you may need to discuss deliverables, goals or expectations. You can find yourself negotiating, advocating or dealing with conflict. You may deliver or receive formal or informal performance feedback. While some back away from being assertive because they associate it with being pushy or annoying, assertiveness is a key skill.
In this course, you’ll learn how to effectively assert yourself without being branded as abrasive or unlikeable. The ability to be graciously assertive helps you contribute relevant knowledge and expertise, highlight your impacts, and establish and maintain boundaries. These skills enable you to influence outcomes, speak truth to power, make the case for something you want or need, and negotiate.
You’ll gain insights on how your communication style and readiness to professionally assert yourself can impact your progress … and others’ perceptions of your value to the organization. You’ll gain practical strategies to assert yourself in a professional manner that elevates your visibility and image, as you extend and earn respect.
Key outcomes: With this course, your audience will …
- Distinguish between assertiveness, aggression and arrogance
- Recognize how professional assertiveness can reduce frustrations and enhance communications
- Assess the way you speak, and gain insights on the power of words to convey confidence and professionalism
- Apply body language strategies to convey confidence when asserting yourself
- Gain skills and strategies to help you elevate your professional presence and influence through gracious assertiveness
- Add value, and earn and command respect through your ability to effectively speak truth to power
