available for delivery in person and by webinar

If you’d like to attend this course by webinar,  click here for Shelagh’s Eventbrite page to check for the next scheduled offering. If you’re planning professional development for your colleagues or association and would like Shelagh to tailor this presentation for your group, click here to drop Shelagh a note.

This course

Assistants often excel at advocating for others and taking care of colleagues’ needs. The same people may sometimes be less comfortable, though, when it comes to asserting yourself – and yet there are times when we need to speak up, highlight our contributions, say “no”, or negotiate on our own behalf.

Shelagh has strategies that will help, whether you’re an introvert, extrovert or ambivert (with qualities of both introversion and extroversion). We can impact our career satisfaction, performance and progress by asserting ourselves with confidence and a professional approach.

As we think about articulating our opinions, needs and wants, it helps to consider how our communications impact others – and their perceptions of us. We’ll focus on confident body language and phrases that support, rather than diminish, perceptions of our expertise.

When we speak up effectively and professionally, we reduce opportunities for misunderstandings and frustration. We’ll also look at visibility and recognition, and how to achieve these for all the right reasons. If you’re ready to enhance your ability to skilfully speak up for yourself, join Shelagh in this session.

Key learning objectives

1. Why and how to assert and even promote yourself

2. Using body language and executive presence to underscore your value

3. Reduce opportunities for frustration, and heighten career satisfaction and performance