Developing Influence and Your Career

Donnelly-Shelagh-2018-Copyright-Shelagh-DonnellyEvent planners: Here’s a sampling of Shelagh’s presentations on developing influence and one’s career, any of which she’ll happy customize for your conference or onsite training needs.

For details on any presentation, just click on the “+” sign alongside the topic title. To collapse a presentation abstract, just click “-“.

DEVELOPING INFLUENCE and YOUR CAREER

If you’ve ever found yourself playing catch up in the office or struggling to get out the door at a reasonable hour, this interactive session will help you work smart and not just hard. You're no doubt highly committed, but are you proactively managing your time and priorities?

Sometimes it's an issue of workload. Perhaps you support multiple committees, supervise challenging colleagues, or find yourself approaching burnout. When you have a lot on your plate, it can be easy to slip into a reactive mode.

Be prepared to assess the difference between being busy and being productive, and to consider organizational strategies that support efficiencies. Shelagh will also discuss how use of an annual calendar and work plan can increase your capacity to be proactive, and also have a positive impact for your colleagues.

YOUR TAKEAWAYS:
  • Assess whether you’re making the best use of your time in the office
  • Learn how to recognize a career plateau that hinders productivity
  • Identify practical steps to help shift from a reactive to proactive mode
  • Tips on organizational practices to increase efficiencies
You give a lot to your career, but are you investing your energies in the right direction? Many assistants are known for a tendency toward perfectionism. Of course you want to be known for the quality of your work, but you may more effectively meet everyone’s needs if you approach this from a basis of nurturing your own resilience. Join this recovering perfectionist for a look at prioritising resilience as a means to both high performance and career satisfaction!

YOUR TAKEAWAYS:
  • Why the question for perfection?
  • How nurturing your resilience helps drive high performance
  • The impact of networks on your resilience.
The best assistants are recognized as extensions of their executives. They’re well informed and acquit themselves with confidence. Despite this, even C-level assistants sometimes hesitate or experience discomfort when asked to speak in front of a group.

Whether it's a planned presentation or a request to provide a project or event update during a meeting, each such occasion represents an opportunity to enhance your reputation and your capacity to influence decision making. Shelagh studied speech arts and was winning public speaking competitions at the age of 13, and shares the strategies that supported her success in interview situations and as an EA.

Focused preparation goes a long way, and this session will position you to tackle speaking opportunities with greater skill and confidence. You'll come away with Shelagh's step-by-step process to prepare for presentation success.

YOUR TAKEAWAYS:
  • Step-by-step tips on preparing and polishing a presentation
  • Flipping your perspective to sharpen your presentation skills
  • Proactive strategies to ease unwanted nerves
  • Principles you can also apply to speaking confidently at meetings and interviews
Do you find yourself being asked the same questions every time a new person joins your office? Perhaps you sometimes feel as though there’s a neon sign flashing Ask Me! above your desk? Maybe you’ve begun to wonder if someone in HR has told recent hires that you’re the Newbie Whisperer? That you’re the point person for bringing newcomers up to speed?

Perhaps, you ponder, helping to induct (onboard) newcomers is actually an expectation that’s just not yet been formalized. You are not alone. Answering questions here and there while helping new colleagues settle in can represent a series of distractions and interruptions to routine. If you’re meeting these needs on a piecemeal basis, your productivity drops. That’s not good for you or for the others you support, and it’s certainly not ideal if new colleagues feel that they’re imposing on your time.

Whether or not you’ve already taken steps to include office onboarding in your job description, the fact is that many assistants provide a guiding hand to a range of newcomers. Given the investments of time and financial resources in recruiting new hires, it makes sense to plan and formalise onboarding processes. You want your new colleagues to feel welcome and well grounded, and that also provides a good return on investments (ROI) of time and expertise.

YOUR TAKEAWAYS:
  • Adding value through onboarding (induction)
  • Structuring your program(induction)
  • Shared resources
  • Onboarding your principal (boss)
“It is not the strongest species that survives, nor the most intelligent, but the ones most responsive to change.” Charles Darwin was a 19th century botanist, but his observations might well be applied to 21st century assistants facing digital and other career disruptions.

Many will find the notion of elevating their performance and strategic capabilities in the era of this Fourth Industrial Revolution (IR4.0) daunting. Shelagh helps put current disruptions in context and offers insights on how to replace Imposter Syndrome with well-earned confidence.

In this interactive session, she’ll offer pragmatic insights on how to not only survive but thrive in this climate of change.

YOUR TAKEAWAYS:
    • Viewing artificial intelligence (AI) and other technological changes from a management perspective
      • Maintaining a proactive rather than reactive focus
        • Business communications – if you want to work at an executive level, you’ll want to communicate like an executive
          • Cultivating adaptability, resilience and confidence
If you’ve shunned social media or stayed on its sidelines, you’re in good company. What you may not realize is just how relevant some channels can be to your brand and your career.

Social media can be the contemporary networking equivalent of a golf club membership, as you can make mutually beneficial connections. LinkedIn can serve as your online CV – complete with endorsements and recommendations. If you choose, social media can also serve as a vehicle for professional development.

Join Shelagh for an interactive look at local, national and international networks that can become valued resources. You’ll learn how to tap in to social media as a networking mechanism and which resources can be relevant for your professional development. If you’ve contemplated social media but have reservations about how to get going, we’ll cover how to establish accounts. By the end of this session, you’ll be able to make better informed decisions about whether any of Facebook, LinkedIn and Twitter have a place in your career.

YOUR TAKEAWAYS:
  • Learn how social media can influence your career prospects
  • Explore social media in the context of professional development
  • Reassess whether or not some channels have a place in your professional life
  • Learn the core steps of setting up LinkedIn, Twitter and Facebook accounts
The best assistants are recognized as extensions of their executives. They’re well informed and acquit themselves with confidence. Despite this, even C-level assistants sometimes hesitate or experience discomfort when asked to speak in front of a group.

Whether it's a planned presentation or a request to provide a project or event update during a meeting, each such occasion represents an opportunity to enhance your reputation and your capacity to influence decision making. Shelagh studied speech arts and was winning public speaking competitions at the age of 13, and shares the strategies that supported her success in interview situations and as an EA.

Focused preparation goes a long way, and this session will position you to tackle speaking opportunities with greater skill and confidence. You'll come away with Shelagh's step-by-step process to prepare for presentation success.

YOUR TAKEAWAYS:
  • Step-by-step tips on preparing and polishing a presentation
  • Flipping your perspective to sharpen your presentation skills
  • Proactive strategies to ease unwanted nerves
  • Principles you can also apply to speaking confidently at meetings and interviews
The best assistants are extensions of their principals (bosses). You're well positioned to represent the brand - your office, department or division and the organization itself - and build positive, authentic perceptions. External networks and professional associations represent additional opportunities to add value by serving as a brand ambassador.

These associations also represent opportunities to expose yourself to new people, ideas and best practices while nurturing your resilience. That's critical in a career where you're constantly supporting others' success.

In this session, we’ll look at networking principles, how to establish internal and external networks, and the personal and professional benefits of developing international networks through technology.

Plan to look at a couple of case studies, as Shelagh helped professionalize a national network of counterparts who work in the same sector but may be situated up to thousands of kilometers/miles apart from one another. Shelagh will provide an overview of the evolution and structure of this professional association, and how technology plays a role in its success.

She'll also identify strategies on how to make the business case, launch and nurture your own internal network if your employer isn't already tapping into such a resource. Shelagh has launched two internal networks, one in 2006 and another in 2012, and both are still going strong.

We’ll wrap up by pushing the boundaries beyond what you might consider a typical network. With technology, we can establish and nurture digital networks across the globe. This presents opportunities to expose yourself to different cultures, practices and people, all of which enhance your CQ/cultural intelligence. At the same time, you'll be building a network of supportive contacts who share practices and business travel insights.

YOUR TAKEAWAYS:
    • Networks as a means of adding value to your employer while enhancing your resilience and cultural intelligence (CQ)
    • The benefits of formalizing networks with sector or other peers across the city, region or country
    • How to make the business case for an internal network, and then launch it
    • Digital networks: exploring International networks of assistants on social media
This interactive session will challenge you to assess the impact your writing skills have on your career prospects. Whether you’re comfortable in your current role or want to enhance prospects for promotion, you’ll benefit by considering what your business writing says about your credibility, currency and professionalism.

Join Shelagh to enhance your ability to write for multiple audiences and demographics, with concise content that’s underpinned by good grammar, proper punctuation and organizational knowledge. Even the best assistants will benefit from revisiting how to structure business communications with clarity and logic. We’ll also focus on your choice of words, and how your writing can either convey or toss away power and influence.

Through this session, you’ll reassess your writing skills from the perspectives of executives and other colleagues as well as clients and recruiters. In the process, you’ll gain insights on how to ensure your written communications yield positive reputational impacts for you and for your employer.

YOUR TAKEAWAYS:
  • Writing with your audiences in mind
  • Be concise: write so that people will read your work
  • How to structure your communications with clarity and logic
  • How to ensure your grammar and language enhance, not diminish, your reputation

To have Shelagh contact you for a discussion of your needs, click here

Click here if you’d like to see what assistants, conference organizers and clients have to say about the training Shelagh delivers.

Shall we talk? To discuss your plans and needs, drop an email to ExceptionalEAs@gmail.com or click here to send an online request.

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