Exceptional EA

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Please raise your mug to Frank

Please raise your mug to Frank – and think about people who’ve impacted you on your career journey.

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Dealing with change and disruption

Into each life some rain must fall … Longfellow was right. How do you respond when life rains on your parade, or when change presents bumps in your road? Last week I was in Orlando, a major conference centre, for…

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Weekend Poll Results: Grammar and business writing

Do you consistently proofread your work? That’s one of the questions I asked readers in a recent Weekend Poll. I also asked about how consistently you proofread different types of work, including minutes and emails. For some, the answer depends…

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Weekend Poll: A Call for Nominations to Shelagh’s 2022 Business Writing Faux Pas Hall of Fame

I’m creating a 2022 Business Writing Faux Pas Hall of Fame … with the best of intentions! Last month, I enjoyed spending time on Prince Edward Island (PEI) with members of Canada’s Association of Administrative Professionals (AAP). In one of my…

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