• October

    A thought for your day, featuring photography from my travels. This shot: We’re still enjoying primarily hot and sunny weather in Vancouver, so this is a pic from October last year. I wanted to frame Van Dusen Botanical Garden’s oversized lawn chairs with autumn leaves.

  • Futures

    A thought for your day, featuring photography from my travels. This shot: On Scotland’s remote Isle of Lewis, in the Outer Hebrides, I saw many ewes and their newborn lambs.

  • Journey

    A thought for your day, featuring photography from my travels. This shot: the view from a little spot locals know as “Secret Beach”

  • Impossible

    A thought for your day, featuring photography from my travels. This shot: some vivid asters, from my walk yesterday

  • Heroic

    A thought for your day, featuring photography from my travels. This shot: on the waters by Pabaigh (Pabay) Mòr, an uninhabited island off the west coast of Lewis. Where is Lewis, you ask? It’s in Scotland’s Outer Hebrides, which I visited for the first time this spring. The waters are incredibly beautiful.

  • Tales

    A thought for your day, featuring photography from my travels. This shot: the view from one of the beaches I passed on my Tuesday bike ride. What a wonderful closing day of summer.

  • Autumn

    A thought for your day, featuring photography from my travels. This shot: Here’s a vehicle that’ll be readily spotted in traffic! On my walk to Kitsilano (Kits) Beach Monday evening, it would have been hard not to notice this car.

  • Summer

    A thought for your day, featuring photography from my travels. This shot: the sun continues to set earlier each evening. Here, some of the ships in harbour when I walked to the beach shortly after dinner last night.

  • Remember

    A thought for your day, featuring photography from my travels. This shot: Westminster Abbey, the site of today’s funeral for Queen Elizabeth II. I took this photo late this May, before returning to Canada.

  • Summer

    A thought for your day, featuring photography from my travels. This shot: some beautiful purple blossoms at Orlando’s Coronado Springs Resort in Walt Disney World, where I spent the last few days to present at the 2022 APC USA conference. Enjoy this last weekend of summer in the northern hemisphere, and here’s to spring in the southern hemisphere!

  • Fun

    A thought for your day, featuring photography from my travels. This shot: We’ve just wrapped up yet another great APC conference in Orlando, Florida. I love what I do, and balance all the behind-the-scenes research, design and prep with old fashioned fun at these events. Here, yours truly with some friends.

  • Balance

    A thought for your day, featuring photography from my travels. This shot: It seems like no time since people gathered in London to celebrate Queen Elizabeth’s Jubilee. In late May, before returning to Canada, I took this shot from the Mall, which was flanked in flags leading to the Victoria Memorial and Buckingham Palace.

  • Elizabeth

    A thought for your day, featuring photography from my travels. This shot: Given the news of Queen Elizabeth’s death today, I wanted to recognise the service this woman gave and the respect and admiration she earned from so many people. While in London this May, I enjoyed the sights outside a number of shops in Chelsea, which is home to the Chelsea Flower Show (CFS). The shops and sidewalks in Chelsea hosted some stunning displays paying tribute to Queen Elizabeth and her Platinum Jubilee.

  • Respect

    A thought for your day, featuring photography from my travels. This shot: How’s this for a garage door? I came across this home in Bourton-on-the-Water while in the Cotswolds during my 2019 travels in England.

Go ahead. Be exceptional.

Exceptional EA has been here since 2013 for assistants around the globe … and we’ve built some incredible communities along the way. The faces you see on this page are not stock images. Rather, they represent a sampling of some…

For training and event planners

Helping you and your team thrive Whether you’re planning webinar or onsite training,  a conference or a retreat, you have important decisions to make. I’m here to help you meet your training needs. Customized training to support your goals I…

Upcoming webinars

To see and register for upcoming live webinars, please see below or click here to head to my Eventbrite page. You may wish to bookmark this page, as I’ll continue to update it. LIVE offerings in October 2022 Wed, Oct 12/22: …

Weekend Polls - where assistants around the globe have their say

Weekend Poll Results: Grammar and business writing

Do you consistently proofread your work? That’s one of the questions I asked readers in a recent Weekend Poll. I also asked about how consistently you proofread different types of work, including minutes and emails. For some, the answer depends…

Weekend Poll: Your Insights on Quiet Quitting and Quiet Firing Amid Everything Else

Septembers have changed In my newsletter yesterday, I reflected on just how much times have changed. While some of you will see your respective offices filling up once again as September gets underway and people return from their vacations, that…

Weekend Poll: Onboarding New Colleagues in ’22

Onboarding in the face of resignations/reshuffling and economic uncertainties It was 2019 when I last asked readers about your onboarding practices – practices readers in some areas refer to as induction. Given the Great Resignation/Great Reshuffling following the Great Upheaval…

October

A thought for your day, featuring photography from my travels. This shot: We’re still enjoying primarily hot and sunny weather in Vancouver, so this is a pic from October last year. I wanted to frame Van Dusen Botanical Garden’s oversized lawn chairs with autumn leaves.

Learn More

Futures

A thought for your day, featuring photography from my travels. This shot: On Scotland’s remote Isle of Lewis, in the Outer Hebrides, I saw many ewes and their newborn lambs.

Learn More

Journey

A thought for your day, featuring photography from my travels. This shot: the view from a little spot locals know as “Secret Beach”

Learn More